Introducing real-time claim status checks in the Stedi portal

You can now run 276/277 real-time claim status checks in the Stedi portal.

A real-time claim status check tells you if a claim was received, is in process, was denied, or has another status with the payer. You typically run claim status checks if you haven’t gotten a claim acknowledgment or an ERA for a claim within an expected timeframe – typically around 21 days.

Previously, you could only run these checks using Stedi’s Real-Time Claim Status API.

Now, you can send real-time claim status requests and view the responses right in the Stedi portal. This makes it easy for anyone – whether you’re an operator or a developer – to check on claims and debug issues. This can help speed up resubmissions and result in faster payments.

Submit a claim status request

You can submit a claim status check using the Stedi portal’s new Create claim status check page. You can access the page by clicking Claims > New claim status in the portal’s nav.

By default, the page shows fields from our recommended base request. Check our docs for best practices on filling out the request.

View claim status responses

Claim status checks run synchronously – so you get responses back quickly.

If the payer has multiple claims on file that match the information in the claim status request, the response may contain information about more than one claim. If so, you can use the dropdown to navigate between claims and quickly see each one’s status category code.

You’ll see claim-level statuses in the response, and when available from the payer, you’ll also see service-line level statuses.

Get started

Claim status checks are available in the Stedi portal for all paid plans. Check the Stedi Payer Network or Payers API to see which payers support 276/277 real-time claim status checks.

If you’re not a Stedi customer, request a free trial. Most teams are up and running in less than a day.